【英文】KPMG报告：2023人工智能信任全球洞察（82页）

英文研究报告 2023年05月12日 10:04 管理员

Our survey revealed stark differences in trust and acceptance of AI systems across countries. Figure 2 shows trust in AI is highest in India, China, Brazil, and South Africa, respectively. These countries are each part of the BRICS alliance of major emerging economies. We use the acronym ‘BICS’ in this report to denote the four countries of Brazil, India, China, and South Africa included in our survey that showed a distinctively different pattern of fndings to the other countries. In the BICS countries, most people (56–75%) trust in AI systems, with people in India reporting the greatest willingness to trust, followed by China. In contrast, a minority of people in other countries report trusting AI, with the Finnish reporting the lowest trust (only 16%).

We see a similar pattern for acceptance of AI as we do for trust. The BICS countries are notably higher in their acceptance of AI, with 48–67% of people in these countries reporting high acceptance. Again, India and China lead the way, with 66–67% reporting high acceptance of AI, compared to only 18% in the Netherlands and Canada, respectively. There are low levels of AI acceptance across all Western countries, with Germany reporting the most acceptance (35% high acceptance). The higher trust and acceptance of AI in the BICS countries is likely due to the accelerated uptake of AI in these countries, and the increasingly important economic role of emerging technologies.21 As discussed in the forthcoming sections of this report, people in the BICS countries are the most positive about AI, perceive the most benefts from it, and report the highest levels of AI adoption and use at work.